1. How do I get to Lumira Wellness?
We are located on the main floor of 8989 Macleod Trail SW. Our building is set back from the main road and is located next to the Save on Foods on Macleod Trail. Our clinic is accessible through the building's main entrance located behind the Vietnamese restaurant. We are right off the main foyer - you can't miss us! Visit our contact page to see our location on Google Maps.
2. Where can I park?
There is available guest parking along the fence near the building's main entrance. This is available on a first come, first serve basis. Be sure not to park in any spots that are designated to other businesses near Centre 89.
3. Do you provide direct billing to my insurance company?
Yes, we do! Feel free to give us a call to find out if your insurance company qualifies for direct billing.
4. What methods of payment do you accept?
We currently accept Cash, Credit Card (VISA, MasterCard), and Visa Debit. Email money transfers are available upon request.
5. Will I need to do any paperwork prior to my first visit?
Depending on your therapist, you may be asked to complete initial paperwork either online or in person upon your arrival.
6. If I need to cancel my appointment, will I be charged a fee?
We kindly ask that you provide a minimum of 48-hours advanced notice when cancelling an appointment. In the event that a cancellation is made with less than 48-hours notice, or if the appointment has been missed altogether, you may be charged a cancellation fee in the amount of the missed visit.
If you have any questions, please contact us by phone or email.